Meet The Staff
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Meet Our Compassionate Care Team & Staff
You won’t find a bunch of clipboards and cold stares here. At Passages, our team is made up of doctors, nurses, therapists, recovery coaches, and admin staff who actually give a damn. We’re highly trained, down-to-earth, and more than ready to help you tackle what life’s been throwing at you.
Our crew includes:
Psychiatrists & MDs who understand both the science and the chaos of the human brain
Nurse Practitioners and LPNs who manage medication with care, not condescension
LPCs, LICSWs, LGSWs, and LCSWs who are trauma-informed, evidence-based, and people-first
Recovery Coaches who’ve lived it and now help others through it
A full admin team who keep the chaos in check and make sure you don’t miss your appointment
We don’t wear capes, but we do show up. And while we take mental health seriously, we’re not above cracking a joke or two when the timing’s right.
No egos. No lectures. Just a solid team who wants to see you win.
Ready to meet someone who gets it? See our passionate and professional team members below.
All of these providers are Passages LLC employees, serving clients with needs including mental health, substance use, depression, ADHD, trauma, and more. We also have several additional team members supporting our mission, and this group represents the heart of our clinical foundation.
Book an appointment today—we’ll match you with the right provider, whether it’s therapy, MAT, or something in between. (681) 684-SAFE
Joshua Parker, LPN
Chief Executive Officer
As CEO of Passages, Joshua leads with both vision and heart. With a clinical background as an LPN and years of experience in MAT, he understands the challenges clients face on the road to recovery. His approach blends tough love with genuine compassion — he’ll hold you accountable when you need it, but he’ll also remind you that you’re worthy of care, respect, and healing.
What makes Joshua stand out is his relentless commitment to people, no matter their circumstances. He has a gift for meeting clients exactly where they are, fighting for the underdog, and creating a professional, welcoming space where recovery feels possible.
When he’s not running Passages or working with clients, Joshua is known for one thing: his borderline obsession with Ranch Dressing. Ask him about it, and you’ll see the same passion he brings to leadership come out over a fresh crispy plastic jar of salad dressing.
Prescribers / Medical Team
Therapy & Clinical Leadership Team
Administration Team
Amber Howard
Services Coordinator
Amber is the calm in the storm — the person who keeps everyone connected and everything moving. She’s the bridge between staff and patients, making sure no detail falls through the cracks, whether she’s at the front desk or working behind the scenes. With more than a decade of experience in community mental health centers, Amber knows exactly how to set the tone the moment someone calls or walks in the door.
Cool, collected, and unshakable, Amber’s superpower is her ability to stay steady no matter what’s happening around her. Whether the phones are ringing off the hook or a dozen things need attention at once, she doesn’t let her feathers get ruffled.
When she’s not holding it all together at Passages, Amber leans into her love of horror — fall is her season, and nothing makes her happier than a crisp October night with a good scare.
Jordan Parker
The Keeper of the Park
Every kingdom has someone who guards the walls.
Jordan is that guy.
He’s the reason the lights work, the doors close right, the floors shine, the decor hits, and the building feels intentional instead of accidental. He handles the details most people never notice — and that’s the point. When the space feels calm, clean, and put together, people can breathe. When people can breathe, healing happens.
He doesn’t just clean. He maintains the ecosystem.
Safety. Order. Presentation. Pride. Jordan makes sure Passages isn’t just a building — it’s a standard.
Quiet impact. Solid presence. The foundation holds because he does.
Amanda Kelley
Claims Expert – Billing Department
Amanda is the wizard behind the billing desk — fast-talking, fast-thinking, and always three steps ahead. With her knack for working with the public and her manic organizational energy, she makes the complicated world of copays, deductibles, and insurance claims feel (almost) simple.
Clients love her because she can break down even the most confusing medical bill in plain English — and do it with a smile. Around the office, Amanda is known for her energy, her positivity, and her ability to juggle about ten things at once without breaking stride.
When she’s not managing claims, you’ll find her running — 5Ks, marathons, maybe even 401Ks if you let her. You betcha.
Kim Day
Director of First Impressions
Before therapy starts… Kim does.
Kim is the first voice, the first smile, the first moment someone feels like they might actually be okay walking through the door. She sets the tone. She manages the flow. She keeps the chaos organized and the energy steady.
Phones ringing. Schedules shifting. Questions flying. She handles it with calm confidence.
Kim doesn’t just run the front desk — she anchors it.
Every great experience starts somewhere. At Passages, it starts with her.
Warm. Sharp. Reliable. The front door works because Kim does.
Amber Howard
Services Coordinator
Amber is the calm in the storm — the person who keeps everyone connected and everything moving. She’s the bridge between staff and patients, making sure no detail falls through the cracks, whether she’s at the front desk or working behind the scenes. With more than a decade of experience in community mental health centers, Amber knows exactly how to set the tone the moment someone calls or walks in the door.
Cool, collected, and unshakable, Amber’s superpower is her ability to stay steady no matter what’s happening around her. Whether the phones are ringing off the hook or a dozen things need attention at once, she doesn’t let her feathers get ruffled.
When she’s not holding it all together at Passages, Amber leans into her love of horror — fall is her season, and nothing makes her happier than a crisp October night with a good scare.
Jordan Parker
The Keeper of the Park
Every kingdom has someone who guards the walls.
Jordan is that guy.
He’s the reason the lights work, the doors close right, the floors shine, the decor hits, and the building feels intentional instead of accidental. He handles the details most people never notice — and that’s the point. When the space feels calm, clean, and put together, people can breathe. When people can breathe, healing happens.
He doesn’t just clean. He maintains the ecosystem.
Safety. Order. Presentation. Pride. Jordan makes sure Passages isn’t just a building — it’s a standard.
Quiet impact. Solid presence. The foundation holds because he does.
Amanda Kelley
Claims Expert – Billing Department
Amanda is the wizard behind the billing desk — fast-talking, fast-thinking, and always three steps ahead. With her knack for working with the public and her manic organizational energy, she makes the complicated world of copays, deductibles, and insurance claims feel (almost) simple.
Clients love her because she can break down even the most confusing medical bill in plain English — and do it with a smile. Around the office, Amanda is known for her energy, her positivity, and her ability to juggle about ten things at once without breaking stride.
When she’s not managing claims, you’ll find her running — 5Ks, marathons, maybe even 401Ks if you let her. You betcha.
Kim Day
Director of First Impressions
Before therapy starts… Kim does.
Kim is the first voice, the first smile, the first moment someone feels like they might actually be okay walking through the door. She sets the tone. She manages the flow. She keeps the chaos organized and the energy steady.
Phones ringing. Schedules shifting. Questions flying. She handles it with calm confidence.
Kim doesn’t just run the front desk — she anchors it.
Every great experience starts somewhere. At Passages, it starts with her.
Warm. Sharp. Reliable. The front door works because Kim does.
